We have a stringent due diligence process that comprises 3 phases- documentation checks, client references and site inspections. Every new applicant has to go through a strict pre-screening process before entering into any contracts. We inform the applicant beforehand that they will face an interview, a thorough vetting process and continuous monitoring- all with a view to maintaining quality assurance on the platform.
Those who are happy to continue will be asked to provide a valid trade licence and insurance that meet Contractors Direct’s requirements. We then require at least five client references so that we can personally follow up and review their past work experience.
If all the aforementioned criteria are met, we will then send one of our own seasoned industry professionals to visit two projects, one completed and one live site. They will assess the workmanship and quality of the work, and ensure that health and safety standards are adhered to.